Saturday November 23 , 2024
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Excellence in Service

There is no greater challenge then to have someone relying upon you; no greater satisfaction than to vindicate his expectation. ~Kingman Brewster.

In providing excellent customer service J&J Automtive utilises three elements of "best practice" in service delivery.....

PEOPLE, PROCESS & TECHNOLOGY

OUR PEOPLE


JJ Auto Team

Our people are all licensed professionals in their field of endevour who continue to improve their knowledge and understanding on a daily basis. Our people are the MOST important component in our service machine and we strive to keep them safe & happy.



OUR PROCESSES


Processes

Our processes are the result of years of industry experience, combined with a philosophy of continual, never-ending improvement. Our processes enable us to quickly & accurately diagnose issues and provide repeatable, consistant, results to our customers. They also ensures that nothing is forgotten and any possible mistakes are engineered out of existance.  


OUR TECHNOLOGIES


Technologies

We are always looking to expand our range of tools to ensure we can provide the most up to date and accurate information to our customer base. These days, more often then not, we are plugging them in rather than picking them up, but they can certainly make the job easier.

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Newsflash

John has spent the last weekend working on getting the Falcon Dash into the Cobra shell. It will take some work to intergrate the Air Conditioning into the new dash area, but he's confident it will be completed in the next week.

 

 

Capricorn Society Member

ImageCapricorn Society

Capricorn is an Automotive Industry Co-operitive which supports members in achieving their business goals.

DOCEP Licensed

ImageNew Licensing Requirements

These laws aim to ensure only suitably qualified and experienced repairers can carry out repair work, or supervise repair work, where the customer pays for those repairs.

Be Aware!

ImageScam Net WA

Dont get caught, Find out the latest scams doing the rounds.